#WHHSH: What Happens Here Stays Here

A case study of bpg’s digital 360 marketing campaign for Las Vegas.

Steve Isaacs
4 min readNov 12, 2017

The Las Vegas Convention and Visitors Authority’s “What Happens Here Stays Here” advertising campaign is much more than a series of TV spots, it’s become a part of the American lexicon. Their longtime ad agency R&R Partners wanted to relaunch the brand on digital and social and partnered with my team at bpg to create a digital 360 campaign based around a hashtag version of their classic ad tagline, “#WHHSH.”

After a series of strategy meetings, and a ton of white-boarding sessions, we dreamed up a metaphor for Las Vegas, and central campaign theme that we could rally around – the “Mystery Box.” Inspired by J.J. Abrams’ TED Talk, where he describes the value of anticipation of not knowing as potentially more vital to generating excitement than actual experience, we searched for ways to make Las Vegas the ultimate Mystery Box.

The six-month campaign was divided into three phases: Tease, Reveal and Continuity, all centered around debuting the box, opening it, then revealing at what was inside – everything you can become while shedding your “normal self” when you visit the city. We found power in the idea that Las Vegas, more than any other tourist location, inspires visitors to let go and become a version of themselves they can only be while in the glow of those singular neon lights.

The Mystery Box as a metaphor got us started, but we decided to employ it as both a physical device and visual brand of the #WHHSH campaign as well.

Case Study

Phase 1: Mystery Box Tease

Social Spots

We started by launching social accounts for #WHHSH on Facebook, Twitter and Instagram and rolled out a calendar of moody and oblique motion pieces with a high-fashion black and white aesthetic. We deposited the box in the sexy, mysterious environments to create a sense of elegance. All the footage was captured in a special shoot at a beautiful home in Los Angeles.

Teaser Site

WHHSH.com was the online home of our Mystery Box. In the tease phase, it was shown locked up, with a countdown.

The WHHSH Teaser Site

The #WHHSH Hunts

Next, we brought the real WHHSH Mystery Box into the real world, by staging a multi-city hunt for custom-branded black boxes with WHHSH $500 cash cards inside. We traveled the country; San Diego, New York City, San Francisco, and Phoenix hiding the boxes, and leaving location clues on social. As the campaign progressed, these “box drops” turned into actual foot races with clever users trying to be the first to find them.

#WHHSH Hunts Teaser Video
We had to physically fly to all these places to make this happen. Wait, I thought this was a digital campaign!

For the last two cities (Los Angeles and Las Vegas), we live-streamed the hiding of the boxes for viewers to watch along in real-time, and race to the final location to grab them. The audience ate it up.

The #WHHSH Hunt Livestreams – They even added the #WHHSH logo to the Fremont Street Experience canopy animation

Phase 2: The Mystery Box Opens

Up to this point, we’d made no connection to Las Vegas whatsoever, so the audience on social was super curious as to what this whole thing was about.

On the day of the last #WHHSH Hunt livestream, we “opened the box”– and revealed Las Vegas.

Full Site

The WHHSH.com site was updated simultaneously and featured a “Mystery Box Opens” reveal video visually connecting the opening of our box with the city.

WHHSH.com Reveal Video
WHHSH.com Full Site

Phase 3: The Mystery Box Delivers

Finally, with the box “open,” our campaign turned to showing and awarding the audience the best Vegas has to offer.

Vegas Weekend Influencer Videos

We selected a group of lifestyle, travel, photography and food influencers and hand-crafted amazing weekend adventures for them to enjoy the Vegas that’s available to anyone, as well as exclusive insider-only experiences.

Influencer Weekend Video

My favorite was when the influencers got to pick the song of the Bellagio fountain and hit the big red button to active it.

This was really cool, plus I got to bring my (now wife) April to the shoot
Owning the Bellagio Fountain

Delivering Vegas: The Whhsh.com Prize Machine

We turned whhsh.com into an online “prize machine,” with a timer counting down to moments where users could jump on social, engage, and win a huge array of cool Vegas giveaways, tickets and trips.

Vegas Experiences giveaway video

This was a massive endeavor both for bpg and for me personally, #WHHSH reflects months of brainstorms, ideas, shoots, trips around the country, and livestreams (which I did myself ;). True to their name, R+R Partners were great partners in making this all happen, and this will always be one of my favorite projects.

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Steve Isaacs

Freelance Creative Director and Illustrator. Cinephile: A Card Game coming this August on Clarkson Potter Publishers. steveisaacs.com